Customer Service – Showroom Sales

We are looking for a hard-working, reliable person to join our growing operation.  In this role, you will work in our retail showroom providing efficient, friendly customer service by actively seeking out customers to assist.  You should have a team-player mentality, while being committed to maintaining a safe and positive work environment.

Primary Duties and Responsibilities

  • Provide exceptional customer service
  • Greet customers and determine what each customer wants or needs
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Recommend products based on customer needs
  • Answer questions regarding the store and its merchandise
  • Demonstrate use or operation of merchandise and rental equipment
  • Prepare merchandise for purchase or rental
  • Coordinate, with our warehouse staff, pulling orders for customers or delivery
  • Coordinate deliveries and backhauls with our drivers
  • Accurately receive and stock incoming product and materials
  • Check incoming and outgoing orders for accuracy and properly loaded.
  • Demonstrate commitment to all safety standards
  • Work cooperatively with team members and supervisors
  • Use equipment properly and maintain it as needed
  • Keep retail showroom, warehouse, and yard clean and organized
  • Create receipts or invoices for showroom sales
  • Receive payments for customer sales

 

Secondary Duties

  • Other operational duties based on experience or interests
  • Assist in the Warehouse/Yard during rush times
  • Operate a forklift, telehandler, skid loader

 

Required Qualifications

  • High School Diploma or equivalent is required
  • Valid driver’s license
  • Solid work history that demonstrates reliability
  • Able to work on your feet for 8 – 10 hour shifts and lift up to 80 lbs.

 

Preferred Qualifications

  • Customer Service experience is preferred
  • QuickBooks experience is preferred but not required
  • An Associate’s Degree is preferred but not required

 

On-the-job Training

  • QuickBooks
  • General safety
  • Forklift safety
  • Telehandler safety
  • Skid loader safety

 

Full time Employee Benefits

  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • 401K
  • Holidays
  • Vacation

 

Part-Time Employee Benefits

  • Tuition Reimbursement program